Customer Service & Sales:  (877) 562-8947
 Tours: (828) 772-9274

Shipping and Returns

Delivery Times

Day Order Was Placed Will Ship Within/On Expected Day To Receive
Monday (by noon) 24 Hours Wednesday or Thursday
Tuesday (by noon) 24 Hours Thursday or Friday
Wednesday (by noon) 24 Hours Friday or Saturday
Thursday Monday or Tuesday Wednesday or Thursday
Friday Monday or Tuesday Wednesday or Thursday
Saturday Monday or Tuesday Wednesday or Thursday
Sunday Monday or Tuesday Wednesday or Thursday
*Overnight Shipment Available Upon Request

Payment
We accept Visa, MasterCard, Discover, and American Express for payment at the time of ordering via the website. Debit cards with these symbols will work if they can be run as credit cards. Please be aware that (1.) the name must match exactly the name on the credit card, and (2.) the billing address must be where the credit/debit statements are mailed, or the card will not process and the order will not ship. Be sure the shipping address is correct if it differs from the billing address.

Cancellation Policy
Once an order has been submitted, it cannot be added to or cancelled. Any add-ons must be submitted as a separate order, including shipping charges. Please see refund policy and return policy below.

Refunds Policy
The Dr. King’s Farms 30-Day Guarantee: Our commitment is for your complete satisfaction! The present return policy is that you have a 30-day guarantee from the date of the invoice to return any Dr. King’s Farms product for an exchange or credit of your purchase price (less shipping and a 15% restocking fee). Please allow 2-3 weeks for processing returns.

Return Instructions 
All returns must be pre-approved. Please call 1 (877) 562-8947 for an RGA (Return Goods Authorization) number. Please Note: * Any product returned without prior approval will be refused at point of receiving. * Expired products will not be accepted for exchange or credit.

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Dr. King’s Farms